Refund policy

At Eshalon, we aim for high quality in every piece. Please review our policy before purchasing:



1. All Sales Final



  • Due to the nature of our products, all sales are final.
  • We do not accept returns for size issues or buyer’s remorse.




2. Defective or Damaged Items



  • If you receive a defective or damaged item, contact us within 7 days of delivery.
  • Proof of purchase and photos of the defect are required.
  • If approved, we will issue a replacement or store credit.




3. Exchanges



  • Exchanges are only accepted for defective products.
  • Customers are responsible for return shipping costs unless otherwise agreed.