Terms of service

Welcome to Eshalon. By accessing or purchasing from our website, online store, or through our official sales channels, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.





1. General



  • Eshalon is a clothing and lifestyle brand specializing in apparel, accessories, and related products.
  • These Terms apply to all visitors, customers, and anyone who accesses or uses our services.
  • By purchasing from Eshalon, you acknowledge that you are at least 18 years of age, or have consent from a parent/guardian.






2. Products & Orders



  • All products are subject to availability. We reserve the right to limit quantities or discontinue items without notice.
  • Prices are listed in U.S. dollars unless otherwise stated. Prices may change at any time.
  • Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance; we reserve the right to refuse or cancel orders (e.g., due to errors, suspected fraud, or policy violations).






3. Shipping & Delivery



  • Standard shipping times are 2–5 business days for in-stock items and 4–7 business days for custom pieces.
  • Shipping costs and delivery estimates will be provided at checkout.
  • We are not responsible for delays caused by carriers, customs, or unforeseen events.






4. Returns & Exchanges



  • All sales are final unless otherwise stated. We do not accept returns or exchanges for sizing issues or buyer’s remorse.
  • Defective or damaged items may be eligible for replacement. You must contact us within 7 days of delivery with proof of purchase and photos of the issue.
  • Eshalon reserves the right to deny returns that do not meet our policy.






5. Intellectual Property



  • All logos, designs, graphics, images, and content are the property of Eshalon.
  • You may not reproduce, distribute, or use our branding without written permission.
  • Unauthorized use may result in legal action.






6. Payments



  • We accept major credit cards, debit cards, and other payment methods listed at checkout.
  • By submitting payment information, you represent and warrant that you have the legal right to use the method provided.
  • Fraudulent or unauthorized transactions will result in order cancellation and may be reported to authorities.






7. Limitation of Liability



  • Eshalon is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Products should be used as intended. We are not responsible for damages caused by misuse, negligence, or failure to follow care instructions.






8. Privacy Policy



  • Your personal information will be handled in accordance with our Privacy Policy. We do not sell customer data to third parties.






9. Governing Law



  • These Terms shall be governed by and interpreted in accordance with the laws of the State of Ohio, United States.
  • Any disputes will be resolved exclusively in courts located in Hamilton County, Ohio.






10. Changes to Terms



  • Eshalon reserves the right to update or modify these Terms at any time without prior notice.
  • Continued use of our services after changes indicates acceptance of the updated Terms.






11. Contact Us



For questions about these Terms of Service, please contact us at:


Eshalon Support

📧 Eshalonclothing@gmail.com

📍 Cincinnati, Ohio